Online order flow
Customers could enter, change or cancel orders and follow them through Track & Trace.
EHF Network · FMS Global
Information becomes useful when it is connected.
FMS Global did not begin as a software idea. It grew from practical logistics — from the need to connect vehicles, people, assignments, communication, documents and business information where decisions were actually made.
1991 → todayMore than three decades of practical development.
01 · Yesterday
It started with practical work — not with software.
The business story began in 1991 with Holz Fahrzeugtransfer. What started as student work — cleaning rental cars and moving vehicles from one location to another — became increasingly complex as assignments, drivers, customers and destinations grew.
Holz Fahrzeugtransfer begins as a practical vehicle-transfer operation.
Own Microsoft Access database. Structured data becomes necessary — and its limits become visible.
Parts of the developing FMS system are operated on the web under the FMS House / GeT environment.
FMS Global is documented as an integrated online system for customers, distribution, drivers and commercial processes.
A database was the beginning. Connection was the real task.
As the operation grew, a local database could store more information — but storage alone did not solve the operational problem. Information had to move between customers, dispatchers, drivers and commercial processes.
With the spread of the internet, the system moved step by step from local data management into a networked operational environment. The development continued within GeT – Gesellschaft für europaweite Transferfahrten mbH and was presented externally under the name FMS House.
FMS House · FMS GlobalFMS House was the technical/product-facing identity. FMS Global was the system itself.
Historical material · 23 May 2005Original FMS material already describes online order entry, Track & Trace, mobile PDA data, digital documents, invoices, budget analysis and GPS navigation.
The problem was not the absence of information. The problem was making it available in the right context and at the right moment.
Status from the field
Mobile devices returned operational status information to the central system while work was being carried out.
Documents & analysis
Delivery documents, invoices, expense records and budget information became part of the same operational context.
Historical material shown on this page originates from original FMS House / FMS Global documents dated 2005. Additional archive material will be added as it becomes available.
FMS Global · 2005Original FMS House material · open full image
FMS Customersection · 2005Early online customer functions · open full image
Then
Web · PDA · GPS · Track & Trace
The continuity
Connect information where decisions are made.
Today
Core · Communication · Mobile · Call · Intelligence
02 · Today
The technology changed. The system idea became larger.
FMS Global is being developed as a connected information and intelligence system — linking practical operations, communication, research, source context and artificial intelligence in a shared environment.
Public functional map
One system. Different contexts. Shared understanding.
FMS GLOBAL
Connected Information & Intelligence
01
OPERATIONS
Work creates information.
FMS Core
FMS Communication
FMS Mobile
FMS Call
Operational data, communication and feedback enter the system where the work actually happens.
02
RESEARCH & CONTEXT
Context gives information meaning.
Source provenance
Time & versions
Evidence relations
Contradictions
Technology Register
Sources, history and relationships remain connected instead of being reduced to isolated files or links.
03
INTELLIGENCE
AI examines relationships.
FMS Intelligence
Investment Intelligence
Applied Forestry
Counter-checks
Connected information can be analysed from several directions and applied to specialized domains.
REUSABLE KNOWLEDGE
Research once · preserve context · reuse what was learned
01
Operations
The operating layer
Information begins where the work happens.
FMS Global connects operational processes with communication and feedback. The objective is not to create more administration, but to keep the information generated by practical work in the right context.
02
Research & Context
Research & Source Intelligence
FMS remembers more than information.
It should remember where information came from, what it meant at the time, how it relates to other information and whether that understanding later changed.
This concept grew in part from work with complex administrative processes. Finding a document is only the beginning. Sources may come from different years, institutions and proceedings; statements can change; new evidence can alter the meaning of information that was already known.
Research & Technology Source Register
Observe. Evaluate. Reuse.
Research papers, software approaches, AI systems, data sources and technical developments can be recorded together with origin, maturity, possible use, risks and evaluation status.
Observe
Evaluate
Candidate
Test
Integrate where useful
03
Intelligence
AI & connected reasoning
Artificial intelligence works with context — not beside it.
FMS Intelligence is intended to analyse information already connected within the system: what happened, what is affected, what may be missing, which information conflicts, and which consequences, risks, opportunities or next steps should be considered.
What happened?
What is affected?
What is missing?
What contradicts this?
What follows next?
FMS Investment Intelligence · development
One event. More than one direction.
An event can be examined not only for the company directly affected, but also for competitors, suppliers, customers, substitute technologies, sectors, existing portfolio risks and potential opportunities.
Event
Affected
Competitors
Suppliers
Alternatives
Portfolio
Counter-check
Facts, interpretations, market narratives and changing expectations can all matter when they influence real decisions and capital flows.
Independent specialized development
Regulation and practical forestry in one understandable workflow.
A specialized forestry system is being developed independently within the wider EHF environment. Its starting point is practical work: international regulatory requirements and the operational steps surrounding timber harvesting should become easier to structure, document and follow.
Developed independently. Connected where useful.
FMS Global may later provide surrounding research, documentation, source context
and intelligence functions without absorbing the identity or authorship of the
specialized system.
Independent counter-check
Where appropriate, analyses can be challenged by an independent critical review before they become part of a decision basis.
From connected data to connected reasoning.
Operations create information.
Research preserves context.
Intelligence understands relationships.
The objective is not autonomous decision-making for its own sake. The objective is to give people a better and more complete basis for making decisions.
Public system view
This page explains purpose, components, relationships and development direction. Internal implementation details — including source code, orchestration, prompts, algorithms, scoring logic and security architecture — are intentionally not part of the public description.
03 · Designed for
Not more data. More context.
FMS Global is no longer conceived as a fleet-management system alone. It is being developed as an environment that can connect operations, communication, documents, research, specialized systems and artificial intelligence while preserving the context of each. Companies already have information. The difficulty is understanding what belongs together.
1
What happened?
Identify the event, change or new information.
2
What is affected?
Connect the relevant order, customer, employee, vehicle, machine or project.
3
What belongs to it?
Bring together documents, communication, costs, status and history.
4
Who needs to know?
Make the information available to the right roles and people.
5
What happens next?
Support operational action, commercial processing and further analysis.
One event · several consequences
“Assignment completed.”
OrderStatus becomes completed.
CustomerInformation can be provided.
DocumentsCompleteness can be checked.
BillingCommercial processing can begin.
ResourceDriver / vehicle can become available again.
PlanningThe next assignment can be considered.
IntelligenceCosts, deviations and patterns can be evaluated.
The technology changed.
The task became broader.
Connect information. Preserve context. Improve decisions.FMS Global · practical development from 1991 to today